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Detecting Well Pump Failures with Real-Time Monitoring and Automated Alerts

This case study demonstrates how the Boomerang monitoring device, integrated with the Canvass web service, was used to accurately diagnose a well pump failure due to a broken pipe. By analyzing continuous current data and setting up automated alerts, the system enabled early detection of abnormal pump operation, rapid troubleshooting, and prevention of prolonged equipment downtime.

Key topics include:

- How the Boomerang Works
- Observations
- Resolution
- Methods for Early Detection

Why utilities should care:
Continuous monitoring and automated alerts enable rapid identification of equipment failures, reducing downtime, maintenance costs, and water loss. Early detection improves operational reliability and customer satisfaction by ensuring timely intervention and repair.


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