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Distinguishing True Residential Voltage Sag Issues from Perceived Problems
This white paper examines the prevalence of residential voltage sag complaints, demonstrating that many reported issues are not utility-related or problematic for equipment. By quantifying sag events and leveraging industry standards, the paper provides methods to accurately assess and communicate the significance of voltage sags, enabling effective troubleshooting and customer communication.
Key topics include:
- Voltage Sag Overview
- Spotting Voltage Sags
- Measuring Voltage Sags
- Determining Sag Acceptability
Why utilities should care:
Accurate sag quantification and clear communication reduce unnecessary investigations, distinguish true power quality issues, and support targeted mitigation. This approach streamlines resource allocation and enhances customer satisfaction by clarifying the source and impact of voltage events.
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